We normally ship orders within 1-4 BUSINESS days from the time the order is placed unless the specific product purchased has a longer availability time specified. If we have the products in our physical location we will always try to ship out the same day, but we sometimes need to get parts from other locations to complete an order. Weekend orders will not be processed until Monday. If for some reason your item is out of stock, we will notify you via e-mail or phone.
FREE SHIPPING: Items that state free shipping or shipping included - This applies to 48 USA states (Hawaii and Alaska not included). There will never be free shipping on international orders.
International Orders: We currently do not offer International Shipping at this time but do plan on adding international shipping support soon.
Refund, Returns and Cancellation Policies: We want you to be satisfied. Our return policy works like this: Return the parts within 30 days of invoice. Call before sending in. Shipping fees are not refundable. All returns must be in original packaging and re-sellable, sorry no returns on electrical parts. Defective parts or parts sent to you in error will be exchanged or refunded in full. Some items may require a re-stocking fee. Please contact us if an item needs to be returned.